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Employment opportunities may arise and exist from time to time. We are dedicated and hard working people who work as a team.

In addition to a very competitive salary, full time employees are offered Health Benefits, Paid time off, and may choose to participate in a 401K plan.

Positions will be posted as they become available.

Medical Assistant / LPN:

Tidewater Orthopaedics Hampton, VA office has an immediate need for Full-Time Certified Medical Assistants . We are currently searching for reliable Medical Assistants to perform various office and clinical duties to keep our healthcare practice running efficiently. Our Medical Assistants work directly with healthcare practice staff to maintain patient records, explain common medical procedures to patients and assist in basic examinations. This is a fast paced position which requires the ability to multi-task while making critical decisions. The qualified Medical Assistant must have reliable transportation, as they will be required to commute to our Williamsburg, Virginia office when scheduled.

DUTIES and RESPONSIBILITIES:

  • Provide exceptional patient care to include explanation of procedure to be done.
  • Record patient information such as vital signs, weight and changes in medical history
  • Clean and prepare examination rooms prior to patients appointments
  • Properly apply and instruct patient on application of splints and dressings
  • Using EMR to order additional testing, work notes and prescriptions as dictated by the physician
  • Autoclaving and cleaning of instruments and other clinic equipment
  • Perform PT/INR exam on patients to include instruction on Coumadin dosage per the physician
  • Wound cleaning, suture removal and dressing of wounds
  • Maintain cleanliness and stocking of rooms
  • Other job duties as assigned

EDUCATION and EXPERIENCE:

  • Must hold one of the following certifications:
    • Certified Medical Assistant
    • Certified Clinical Medical Assistant
    • Registered Medical Assistant
    • Licensed Practical Nurse
  • 2+ years of experience working for a healthcare practice or hospital
  • Experience in Orthopaedics preferred, but not required
  • CPR Certified
  • must be able to travel to Hampton and Williamsburg offices
  • able to multitask and work in a fast paced environment
  • experience preferred
  • High level of communication
  • Strong customer service skills
  • Excellent written and verbal communication skills

Job Type: Full-time

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Medical Assistant / LPN: Williamsburg Location

Tidewater Orthopaedics Williamsburg, VA office has an immediate need for Full-Time Certified Medical Assistant. We are currently searching for reliable Medical Assistants to perform various office and clinical duties to keep our healthcare practice running efficiently. Our Medical Assistants work directly with healthcare practice staff to maintain patient records, explain common medical procedures to patients and assist in basic examinations. This is a fast paced position which requires the ability to multi-task while making critical decisions. The qualified Medical Assistant must have reliable transportation, as they will be required to commute to our Hampton, Virginia office when scheduled.

DUTIES and RESPONSIBILITIES:

  • Provide exceptional patient care to include explanation of procedure to be done.
  • Record patient information such as vital signs, weight and changes in medical history
  • Clean and prepare examination rooms prior to patients appointments
  • Properly apply and instruct patient on application of splints and dressings
  • Using EMR to order additional testing, work notes and prescriptions as dictated by the physician
  • Autoclaving and cleaning of instruments and other clinic equipment
  • Perform PT/INR exam on patients to include instruction on Coumadin dosage per the physician
  • Wound cleaning, suture removal and dressing of wounds
  • Maintain cleanliness and stocking of rooms
  • Other job duties as assigned

EDUCATION and EXPERIENCE:

  • Must hold one of the following certifications:
    • Certified Medical Assistant
    • Certified Clinical Medical Assistant
    • Registered Medical Assistant
    • Licensed Practical Nurse
  • 2+ years of experience working for a healthcare practice or hospital preferred but not required
  • Experience in Orthopaedics preferred, but not required
  • CPR Certified
  • must be able to travel to  Williamsburg and Hampton offices
  • able to multitask and work in a fast paced environment
  • High level of communication
  • Strong customer service skills
  • Excellent written and verbal communication skills

Job Type: Full-time

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Charge Entry Specialist

Tidewater Orthopaedics Associates is looking for a full time charge entry specialist.  Hours Monday – Friday 8am – 5pm and the position will be based out of our Hampton office. This position reports to the Business Office Manager, and requires a minimum of two-year experience in the position at a medical facility.

The Charge entry specialist is responsible for carefully reviewing and inputting a variety of data that includes but not limited to patient demographics, patient insurance information, CPT/HCPCs codes, ICD-10 codes, and provider information.  

DUTIES and RESPONSIBILITIES: 

  • Posting charges within 48 hours of encounters being locked. 
  • Posting charges to the appropriate accounts including validating registration
  • Expert ability to add specific data such as modifiers, payer specific information, including authorization criteria, CPT and ICD-10 code and date of injury (DOI)
  • Communicate charge error trends to Revenue Integrity Lead
  • Assigning appropriate ICD-10/CPT/HCPC’s code 
  • Verifies Insurance billing information is accurate
  • Makes necessary corrections to patient accounts and charges for accurate electronic submission
  • Assigning claims to appropriate Follow up Rep
  • Revise any errors – provider or billing specific edits
  • Verifies authorizations on file match procedures being billed 
  • Understands and adheres to insurance carrier’s claim submission guidelines
  • Understand and interpret the Correct Coding Initiative (CCI)  as it applies to charge entry
  • Reduce and eliminate denials by correct use modifiers, mapping, and linking codes with services. 
  • Achieves goals set by Team Lead and Manager.  
  • Other duties as assigned

MINIMUM REQUIREMENTS: 

  • High School Diploma or Equivalent 
  • 0 – 2 years of experience in same/related field 
  • Certified Professional Coder Certificate from a Nationally recognized and accredited organization is a plus, but not required
  • Basic knowledge of Microsoft Office and Outlook (Word & Excel)
  • Basic Medical Terminology and Medical Coding
  • Basic understanding of Insurance Billing procedures and practices
  • Ability to communicate with the general public in a courteous manner
  • Familiar with Electronic Health Systems/Electronic Records System
  • Familiar with Billing practices, Benefit verification and Eligibility, and Insurance Terminology

Job Type: Full-time

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Workers Compensation Coordinator

Tidewater Orthopaedics Associates is looking for a Full-Time Workers Compensation Coordinator.  This position will be based out of our Hampton Office and reporting to the Workers Compensation Leadership Team.  This WC Coordinator will lead patients through the scheduling and authorization process of care for all workers compensation cases.   In addition to working with case managers and adjusters the WC Coordinator will timely schedule and authorize appointments, surgeries, DME, and other applicable necessities.   The WC Coordinator will verify each claim to be eligible for WC compensation prior to scheduling for care and follow up regularly on pending cases as well as provide written or verbal updates accordingly. The position will also ensure proper registration of patients and obtains all information necessary to provide patient care.

Responsibilities

  •  Answer all calls concerning worker’s compensation including appointment creation, return to work notes, other.
  •  Accurately enter patient demographics and all other applicable information including claim number
  •  Acts as liaison between the physician and the insurance adjustor
  •  Work with case managers to coordinate care of patients
  •  Obtain authorizations with insurance adjustor; transmit all necessary paperwork such as office notes or test findings
  •  Complete worker’s compensation monthly file on each patient by doctor
  •  Request and obtain approved authorizations through the adjustor for tests, surgeries, PT, and/or DME, as necessary
  •  Answer all patient questions
  •  Schedule any applicable outside appointments
  •  Complete weekly check-lists documenting scheduled tests for total patients
  •  Follow-through with all referrals to include authorization and billing requirements

Minimum Requirements

  • Ability to communicate effectively with physicians and fellow co-workers
  •  Demonstrates flexibility as a team member
  •  Organized and able to manage time effectively
  •  Able to multi-task and prioritize assignments
  •  Excellent verbal and written communication skills

Education Requirement

  • High School Diploma

APPLY ONLINE

Charge Entry Specialist

Tidewater Orthopaedics Associates is looking for a full time charge entry specialist. Hours Monday – Friday 8am – 5pm and the position will be based out of our Hampton office.

The Charge entry specialist is responsible for carefully reviewing and inputting a variety of data that includes but not limited to patient demographics, patient insurance information, CPT/HCPCs codes, ICD-10 codes, and provider information.

DUTIES and RESPONSIBILITIES:

  • Posting charges within 48 hours of encounters being locked.
  • Posting charges to the appropriate accounts including validating registration
  • Expert ability to add specific data such as modifiers, payer specific information, including authorization criteria, CPT and ICD-10 code and date of injury (DOI)
  • Communicate charge error trends to Revenue Integrity Lead
  • Assigning appropriate ICD-10/CPT/HCPC’s code
  • Verifies Insurance billing information is accurate
  • Makes necessary corrections to patient accounts and charges for accurate electronic submission
  • Assigning claims to appropriate Follow up Rep
  • Revise any errors – provider or billing specific edits
  • Verifies authorizations on file match procedures being billed
  • Understands and adheres to insurance carrier’s claim submission guidelines
  • Understand and interpret the Correct Coding Initiative (CCI) as it applies to charge entry
  • Reduce and eliminate denials by correct use modifiers, mapping, and linking codes with services.
  • Achieves goals set by Team Lead and Manager.
  • Other duties as assigned

MINIMUM REQUIREMENTS:

  • High School Diploma or Equivalent
  • 0 – 2 years of experience in same/related field
  • Certified Professional Coder Certificate from a Nationally recognized and accredited organization is a plus, but not required
  • Basic knowledge of Microsoft Office and Outlook (Word & Excel)
  • Basic Medical Terminology and Medical Coding
  • Basic understanding of Insurance Billing procedures and practices
  • Ability to communicate with the general public in a courteous manner
  • Familiar with Electronic Health Systems/Electronic Records System
  • Familiar with Billing practices, Benefit verification and Eligibility, and Insurance Terminology

APPLY ONLINE

Certified Professional Coder (Certification Required)

Tidewater Orthopaedics Business Office is recruiting for a full time Certified Professional Coder to join our fast and professional team. This individual will be highly knowledgeable in ICD-10 coding while ensuring performing daily audits on all medical services provided. Business Office hours are Monday – Friday, 8:00a.m. – 5:00p.m.

Essential Functions:

  • Codes surgeries from operative reports within 2 days of the surgery date.
  • Ensures that ‘clean’ claims are submitted at a rate of 98% or higher.
  • Develops a relationship with each doctor to open communications for coding discrepancies.
  • Assists Billing Specialists with appeals on surgery claims and coding related denials.
  • Responsible for reviewing schedules daily for unposted claims and ensuring correct diagnosis codes, modifiers, etc. are applied before releasing claims for submission.
  • Stays active with local chapter of AAPC and keeps all providers and Business Office personnel up-to-date with any changes in coding procedures.
  • Assists with quarterly chart audits
  • Enters accurate and detailed notes on accounts.
  • Conducts self in accordance with TOA’s employee handbook.
  • Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.
  • Other duties as assigned.

Qualifications:

  • Knowledge of professional-level medical coding.
  • Knowledge of Microsoft Office products, including Outlook.
  • Understanding of insurance billing procedures and practices.
  • Strong oral and written communication skills.
  • Understanding of medical insurance contracts and reimbursements.
  • Basic typing and 10-key skills.
  • Ability to establish and maintain effective working relationships with patients, employees and the public.

Education:

  • Certified Professional Coder Certificate Required from Nationally Recognized and Accredited Organization
  • High School Diploma or GED

APPLY ONLINE